Shipping policy

Shipping policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 

 

Domestic Shipping Rates and Estimates

Shipping charges for your order will be calculated and displayed at checkout. 

Please see below table for delivery service options for different products lines, prices and delivery times. 

Shipping option	Estimated delivery time	Price
Express Delivery	2 to 4 business days	Free
-	-	-
-	-	-

 

Available delivery options and prices will automatically be populated at checkout for different product lines.

There could be potential delays by the courier companies during peak holiday seasons that are outside of your control

 

Local Delivery

Free local delivery is available in a 5 mile radius from MK7 7LW postcode.

Deliveries are made the next day including weekends, after the order is processed. We will contact you via email or text message with the details you provided at checkout to notify you on the day of our arrival. 

In-store pickup

You can skip the shipping fees with our free local pickup service.

After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1 hour. We will send you an email when your order is ready along with instructions. 

Our pickup hours are 10am - 10pm. Please have your order confirmation email with you when you come.

Collection Address:
91 Pettingrew Close
Walnut Tree
Milton Keynes
MK7 7LW

International Shipping

We offer international shipping to the countries listed at the checkout.

Below are international shipping costs

 

Shipping option	Estimated delivery time	Price
International courier	7 to 15 business days	£40

 

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. MMM Home Decor is not responsible for these charges if they are applied and are your responsibility as the customer.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at info@mmmhomedecor.co.uk with your name and order number, and we will look into it for you.

 

Refunds, returns, and exchanges

We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 

In the event that your order arrives damaged in any way, please email us as soon as possible at info@mmmhomedecor.co.uk with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.

If you have any further questions, please don't hesitate to contact us at info@mmmhomedecor.co.uk.